Cancellations made at least 24 hours before the scheduled tour time are eligible for a full refund. Cancellations made within 24 hours of the tour, or no-shows, are not eligible for a refund.
In the event a tour is cancelled by the operator due to weather or safety conditions, guests will be offered a full refund or the option to reschedule at no additional cost.
To request a cancellation or refund, please contact us through the WhatsApp link on this site with your booking reference.